Gambling with responsibility
Last updated: 9 January 2023
Please read this information carefully for your own benefit.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Terms and Conditions:
Gambling means for the majority of our Users, entertainment, fun and excitement. But we also know that for some of our Users gambling has negative side effects. In the medical science is pathologic gambling since many years as serious sickness recognised.
Since our first day we think about this problematic and try out best to help. Under “Responsible Gambling” We understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. -In case they already appear we also try to take active steps against them.
The most important instrument against negative side effects from gambling are knowledge and education about the risks of gambling too support our Users self-control in order to make sure they do not suffer from negative side effects.
Our Support will help you via email at all time without any additional costs for you:
Our Support will of course not give out any information about You without Your consent to anyone else
In addition you also can take a self-test, if You are already gambling addicted at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/
And you can also find additional information about gambling addictions at: https://www.begambleaware.org/safer-gambling/
We recommend you think about the following hints, before gambling in order to insure gambling stays fun for You and without any negative side effects:
Before you start to gambling think about how much you can afford to gamble with according to Your financial situation. Play with amounts which are for fun and for Your entertainment
Try to not take to huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.
Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.
It is smarter to not play, when You are extremely stressed, depressed or under to much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.
You should take breaks when You notice, that You get tired or can´t concentrate anymore
To make it easier to have an overview how much time and money You spend on gambling it is highly advised to not create more than one Account per Person.
To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data save from any minors near You.
Principally we recommend a filter program to avoid minors, especially children, to access any context on the internet, which is not healthy for them.
For parents we can recommend a list of internet filters, to support them, from keeping their children from any context, which was not made for them:
In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything, that does nothing good for you. “Self-Exclusion” means, that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They also will explain you all future steps and what is needed from you.
Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.
During Self Exclusion you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.
These terms apply to the SFE competition and prize draw.
Changes to these terms can only be made by SFE in writing.
Entrants must be at least 18 years old and legally considered an adult in their place of residence.
Entrants must be physically and mentally competent to travel.
Entrants must be legally entitled to travel and able to benefit from the prize (the Trip).
Entrants must be legally allowed, under the laws of their home and the host country, to travel to and enter the host country.
SFE employees, consultants, and their relatives or family members cannot participate in the competition.
Entrants should not participate if they cannot afford to do so.
Multiple entries are allowed by upgrading the membership tier but not in any other way.
Using fake identities or identities of others for entry is prohibited.
Entrants must be registered with SFE, have received a Unique Identifying Number (UIN), and have their payment confirmed by SFE.
Entrants must provide truthful and complete information as required by SFE.
Entrants may need to pass certain tests imposed by SFE for the competition's responsible management or to avoid fraud.
There is no cash alternative for the prize.
Winners are responsible for any taxes due on the prize.
If a winner, they must obtain all necessary travel permits, authorizations, and visas to travel to and enter the host country.
The accompanying person for the winner must be either an adult or a child related to the winner.
Winners will be informed about the trip's itinerary, which is not guaranteed.
Winners must provide all necessary information as required by SFE related to the trip.
Winners will be informed about the rules and regulations they must follow during the trip.
If any member of the winner's party fails to meet the requirements or comply with the trip rules, the prize may be forfeited.
Behaviour & Conduct:
Entrants must cooperate with SFE's marketing requirements.
Any reference to SFE or the competition by entrants must be for personal use unless approved by SFE.
Social media use related to the prize must adhere to appropriate standards of behaviour.
Entrants must behave according to accepted standards, especially when in the host country, and follow directions from SFE.
Breaching the terms can result in prize withdrawal or trip termination without compensation.
Data & Privacy:
Entrants agree that SFE can use their details for marketing purposes, including using their names without compensation.
Entrants must keep their account details and passwords confidential.
Any disputes regarding eligibility or entitlements of a winner will be determined by SFE.
Service: SFE offers memberships for weekly draws.
Delivery: After payment, you'll receive a confirmation within 2 days.
For South Africans Only: If SFE can't provide the service, they'll refund you within 30 days. Cancelling orders incur a 10% fee.
Payment Methods: You can pay via major credit cards or bank transfers.
Transaction Security: Payments are securely processed with DPO PayGate.
Currency: All transactions are in South African Rand (ZAR).
Company's Responsibility: SFE oversees all transaction-related matters.
Legal Jurisdiction: This website and terms are governed by South African laws.
Changes: SFE can update these terms without prior notice.
Company Details: The website is operated by Sports Fan Entertainment in South Africa.